Insight’s newly released market analysis report, “Telecom Services in Vertical Markets, 2011-2016″ found that business spending for cellular and other wireless services is creating all of the growth. While U.S. business spending for wireline services is essentially flat over the five year forecast horizon, wireless expenditures are expected to grow at a compounded rate of 9.4 percent over the period of 2011-2016.

Four vertical industries – wholesale trade; financial, insurance, and real estate services; professional business services; and communications – account for 68 percent of total business telecom expenditures in 2011. The study analyzes 14 vertical industries categorized by the NAICS, and focuses on corporate spending for wireline and wireless telecommunications services in each of the 14 industries.

“The U.S. telecommunications industry continues to show modest revenue growth, driven by business Internet and mobility solutions,” says Fran Caulfield, Research Director for Insight Research (www.insight-corp.com). “As U.S. business activity recovers, employment and network traffic increase. In parallel, business applications shift to the cloud and end users shift to wireless access, driving higher network and wireless revenues for service providers,” Caulfield concluded.

An excerpt of this market research report, table of contents, and ordering information are available online http://www.insight-corp.com/reports/vert11.asp . This 120-page report is available immediately for $3,995 (hard copy). Electronic (PDF) reports can be ordered online.

News Source: Insight Research Corporation :: This press release was issued on behalf of the news source by Send2Press® Newswire, a service of Neotrope®. View all current news at: http://Send2PressNewswire.com .

Insight Research’s market analysis study, “VoIP and the SME: CableCos, Telcos, and the Rise of Hosted Service Models, 2011-2016″ points out that the advent of VoIP PBX business telephone technology and the nearly universal availability of broadband services has enabled a variety of upstart hosted service providers such as 8×8, Aptela, Fonality, and Nextiva to target the small business market.

These emerging companies are providing virtual PBX/VoIP services with enhanced features into the hotly contested lower end of the business segment-and they are doing it in ways that more competitive in terms of functionality, productivity, and pricing than the service bundles being provided by either the telcos or the MSOs.

“There are more than forty million lines in the small business segment of the market now up for grabs, so we are not talking about chump change,” says Robert Rosenberg, Insight Research president. “Our study suggests that thus far, small businesses haven’t quite latched on to this new technology so the revenue today is only in the range of one-half billion dollars, but by 2015 hosted services will be nearly a $1.2 billion market and the adoption rate of the hosted services by small businesses will continue increasing at a faster rate,” Rosenberg concluded.

“VoIP and the SME: CableCos, Telcos, and the Rise of Hosted Service Models, 2011-2016″ segments adoption by 20 vertical industries and provides revenue estimates for each. Potential small business line losses are estimated for telcos AT&T, CenturyLink, Cincinnati Bell, Fairpoint, Frontier, TDS, Verizon, and Windstream as well as for MSOs Bright House, CableOne, Cablevision, Charter, Comcast, Cox, Mediacom, SuddenLink, Time Warner, and WOW Telecom.

An excerpt of this enterprise telecommunications services market research report, table of contents, and ordering information are online http://www.insight-corp.com/reports/voip12.asp .

This 123-page report is available immediately in Electronic (PDF) format and can be ordered online for $4,695 – or call 973-541-9600 for details. More information: http://www.insight-corp.com .

All trademarks acknowledged.

News Source: Insight Research Corporation :: This press release was issued on behalf of the news source by Send2Press® Newswire, a service of Neotrope®. View all current news at: http://Send2PressNewswire.com .

Currently, many businesses measure quantitative call data like; how many calls were received, how many calls were abandoned, how many rings it takes to answer an inbound call, etc. This data only answers “what” communication is happening within your business. VocalQ measures the context and content of your communications.

In addition to measuring quantitative and descriptive data, VocalQ goes a step further by recording and alerting on the quality of interactions. With VocalQ, calls are sampled with call recording and the dialog is benchmarked. Things like customers having to repeat themselves and correct responses to questions can be measured. In addition, the recorded conversations can be compared against customer surveys so supervisors can discover why an interaction went well or went awry. Through this product, a qualitative score on calls can be calculated and the highest scored calls can later be used for customer service training.

Another benefit of VocalQ is the ability to take immediate action on “voice alerts.” Supervisors can identify words and phrases in conversations that are known to be critical. Phrases such as “system outage” or “I am down” can be used to trigger messages to supervisors who can then automatically put additional customer service agents into a queue. This results in the ability to address problems immediately and improve the processes and procedures that directly impact the quality of service provided to customers.

“Speech recognition and analysis has come a long way in the last decade and the technology is poised to accelerate in the next. The day is not too far off when speech recognition and analytics will morph from improving customer interactions to being the customer interaction,” said Mark Swanson, Telovations’ CEO. “Once we understand what a positive experience looks like, we can model that experience to efficiently create intuitive speech-enabled dialogs that automate many of today’s routine interactions and ultimately provide a better customer experience.”

“When presenting live demonstrations at the recent Enterprise Connect show in Orlando, Fla., we heard common reactions around the value of speech-enabled automation. Moving from paper contracts to ‘voice contracts’ was one example of how a company can utilize this product. Some other examples were, being alerted when callers mentioned a specific promotion that is being offered and also on-demand recording for important sales calls when on the road,” says Marc Tribbe, director of product development for Telovations. “The power of voice has now been taken to an entirely new level, allowing business to discover the truth within their communication interactions.”

Telovations is offering a free trial of VocalQ for the next 90 days. For more information, please visit http://www.telovations.com/vocalq .

About Telovations:
Based in Tampa, Fla., Telovations is a next-generation managed service provider pioneering the delivery of business communications in a Software-as-a-Service model referred to as “Communications-as-a-Service” or CaaS. CaaS from Telovations enables businesses to deploy communications devices and applications on a pay-as-you-go, as-needed basis thus eliminating the need for capital investment and ongoing overhead. Offering the latest communications technology coupled with a Quality of Service guarantee, Telovations provides businesses both flexibility and scalability that they might not otherwise afford. Telovations’ services offer a compelling alternative to traditional telecommunication services. For additional information about Telovations’ communication and collaboration solutions please visit www.telovations.com or call 1-877-934-6668.

VocalQ is a service mark of Telovations.

News Source: Telovations Inc. :: This press release was issued on behalf of the news source by Send2Press® Newswire, a service of Neotrope®. View all current news at: http://Send2PressNewswire.com .

“We are excited to have Resource Partners Group on board to help grow our presence. Dave Jacobs and the team bring a wealth of experience and knowledge, and we know they will do a great job of expanding the Telovations’ Brand,” said Sean Burke, Telovations’ senior vice president of sales and marketing.

“Dave’s commitment to innovation and presenting high value solutions to customers is a perfect fit for Telovations’ mission,” said Burke.

“Resource Partners Group was looking for a solution to provide our clients a next generation communications platform and we found the perfect partner with Telovations. Whether it’s call center, call recording, hosted voice or communications that haven’t been developed, Telovations’ flexibility and ability to bring products to our customers is exactly what we needed,” said Dave Jacobs, Resource Partners Group’s executive vice president.

Details of the partnership were not disclosed by the companies.

Based in Tampa, Florida, Telovations is a next generation communications company that innovates the way you communicate. Businesses today communicate through many different collaboration efforts, mobility solutions, and numerous applications. Telovations provides unified communication solutions that tie all of these together and allow your business to be more flexible, manageable, and scalable. Our approach, Communication-as-a-Service (CaaS) is an integrated delivery model of hosted business communications, allowing your company to leverage applications such as hosted voice, unified messaging, hosted call center, hosted recording, CRM integration, along with detailed analytics and statistics. For additional information about Telovations’ communication and collaboration solutions please visit www.telovations.com or call 1-877-934-6668.

Resource Partners Group Inc. (RPG) is an Illinois-based telecom and business consultant group that focus on business optimization, engineering, operations, program management, infrastructure and processes for technology and services clients. RPG has extensive knowledge and experience in call centers, telecom and data facilities, and business process optimization where we provide insight, recommendations and decisions on technologies, systems, tools, processes, operations, and future business opportunities. Since 2003, RPG has been servicing clients in state and local government, retail, manufacturing, services, healthcare, hospitality and education. For additional information about RPG please visit www.rpgroup.us or call (847) 713-2900.

News Source: Telovations Inc. :: This press release was issued on behalf of the news source by Send2Press® Newswire, a service of Neotrope®. View all current news at: http://Send2PressNewswire.com .

Telecommunications industry spending for OSS is expected to mirror the forecasted growth in service revenue over the next five years, indicating that the industry is expecting sustainable growth in the years ahead.

According to “Operations Support Systems, 2011-2016,” telecommunications network operators worldwide are forecasted to increase their investment in OSS at a compounded rate of 5.9 over the next five years.

North American investment in the computing and software systems used to acquire, serve, and bill customers will lag worldwide investment, growing at a compounded rate of 4.6 percent over the same period, while OSS expenditures made by carriers in the Asia, Europe, and Latin America regions will grow at 6.3 percent.

The report found that telecommunications service providers are investing most heavily in those OSS needed to support wireless 3G and 4G services. Over the forecast period, annual OSS spending to support broadband wireless will increase from $3 billion today to $22 billion in 2016.

“Telecommunications providers will continue to invest in systems that streamline their operations – particularly in growth areas such as customer care and network engineering for wireless services,” says Insight director Fran Caulfield. “Our research confirms continued strong growth for both wireless services and the operations systems that support the proliferation of smartphones, tablets, and mobility applications,” concluded Caulfield.

“Operations Support Systems, 2011-2016″ forecasts global IT infrastructure spending for billing, customer care, planning/engineering, provisioning/inventory, trouble repair, network management, business management, and workforce management systems. It also projects the professional services expenditures required to implement those systems by type of carrier in four regions: North America; Europe, the Middle East, and Africa; Asia/Pacific; and Latin America/Caribbean.

A free report excerpt, table of contents, and ordering information is online at http://www.insight-corp.com/reports/oss11.asp .

This report is available immediately for $4,695 (hard copy). Electronic (PDF) reports can also be ordered online. Visit our Website, or call 973-541-9600 for details.

News Source: Insight Research Corporation :: This press release was issued on behalf of the news source by Send2Press® Newswire, a service of Neotrope®. View all current news at: http://Send2PressNewswire.com .

The P6020 is a miniature brick that combines the objectives of small size, light weight, and low power consumption with the high performance possible with the latest RF and SDR techniques. The superior performance of the P6020 is particularly evident in high density, high level signal environments, especially when ultra-fast tuning is required. A continuous digital I&Q output stream is provided over a 1 GHz Ethernet port for bandwidths up to 20 MHz, with a “snapshot mode” of more than one second of storage at 40 MHz bandwidth. The user can program the RF section, AGC parameters, IF bandwidth filters, output modes and other settings via the 100/1000 Ethernet interface. Additionally, a USB port is provided for secure maintenance, firmware upgrades, and network configurations.

In the words of Rick Gawlik, president of Protium Technologies: “The design of the P6020 wideband digitized tuner is the result of extensive interactions with the user community, which provided key specifications for an economical solution. It is a robust unit well suited for tactical and strategic signal collection and monitoring applications that is also available in an international configuration as the P6020i.”

Also today, Protium Technologies announced that MCL has become the U.K. distributor for the company’s products, with particular emphasis on the wideband tuner product line. MCL is a leading-edge solutions provider that meets the signal intercept and processing application needs of military users, system designers, integrators, and the intelligence community.

As Nick DeSilvio, Vice President of Business Development at Protium Technologies indicated: “Marlboro Communications Limited’s well known capabilities and resources will significantly augment Protium’s global reach. We look forward to a long and mutually beneficial business relationship.”

Mark Harbin, EW Product Manager at MCL, believes that the partnership of the two companies will enable the benefits of this ground breaking capability to be made available to U.K. customers. “With the combination of MCL’s experience of tactical and strategic requirements, as well as its U.K. customer knowledge along with Protium’s technical capabilities and past achievements we believe this produces a incredibly strong team to ensure customers get the best possible operation solution and the long term support and backup they would expect.”

About Protium Technologies, Inc.:
Protium Technologies, Inc. (www.protiumtechnologies.com) is a developer and manufacturer of commercial and military digital RF and microwave telecommunications subsystems. The company has extensive experience in developing and manufacturing communications equipment operating in the frequency range of a few MHz to 60 GHz. Current activities are centered on developing and manufacturing a product line for U.S. Government signal collection and monitoring applications and a line of platforms for software-defined radios.

Protium Technologies, Inc., located in Northborough, MA, was founded in 2003 and is owned by the management team.

About Marlborough Communications Limited:
Marlborough Communications Limited (MCL) is a British Company with over 30 years specialist experience in the design, development, production, support and training of advanced electronic and electro-mechanical systems for the military, government and commercial markets.

MCL has fulfilled contracts for both U.K. and overseas customers, making it a leading supplier of Electronic Warfare Equipment Surveillance Systems; C4ISTAR Systems and Sensors; Micro and Nano Unmanned Aerial Systems; Soldier Worn Integrated Power Systems; SATCOM; Radio Communications; Frequency Management and Telecommunications and Surveillance.

All MCL’s personnel are cleared to a Secret security level with a large percentage cleared to Top Secret. MCL has long-term relationships supplying equipment and services to the U.K. MOD, Security Services, U.K. Special Forces and NATO.

For more information contact:
Nick DeSilvio
Protium Technologies, Inc.
508-393-3700
ndesilvio@protiumtechnologies.com.

News Source: Protium Technologies, Inc. :: This press release was issued on behalf of the news source by Send2Press® Newswire, a service of Neotrope®. View all current news at: http://Send2PressNewswire.com .

With this partnership, Evolve Security dealers, installers, and integrators will have access to Smartvue’s complete line of IP Video solutions, including Network Video Recorders (NVRs), the online cloud-based remote management service “Cloudvue,” and mobile surveillance apps. Featuring award winning software and cutting edge technology, Smartvue offers an innovative and intuitive solution for recording, managing, and storing IP video.

“Smartvue’s mission is to make amazing network video surveillance technologies easy and profitable for resellers and integrators to sell, install, and maintain,” said Martin Renkis, CEO of Smartvue. “Evolve Security offers a fantastic platform and their expertise with security & IP video technology will provide real value to the industry, especially as we move to higher performance edge devices and cloud-based services.”

About Smartvue:
Founded in 1998 and based in Nashville, TN, Smartvue is a leading American manufacturer of professional IP video solutions. The company has received numerous awards, including Best in Show and two Innovations awards at CES, two Mobility awards, and a MacWorld Innovation award.

For more information about Smartvue’s product solutions, visit: http://smartvue.com/solutions/ .

About Evolve Security:
Evolve Security specializes in the distribution of network-ready security products, including a full line of IP video and photo identification solutions. The company distributes IP video surveillance and photo ID solutions exclusively to dealers, installers, integrators A&E’s and other security resellers.

Contact:
Toll Free: 1-855-5EVOLVE
Email: contact@evolvesecurity.com.
Web: http://www.EvolveSecurity.com .

News Source: Evolve Security :: This press release was issued on behalf of the news source by Send2Press® Newswire, a service of Neotrope®. View all current news at: http://Send2PressNewswire.com .

TeamF1′s cutting edge software solution provides advanced, high-performance features to D-Link’s DSR family of devices, especially tailored to suit small and medium businesses (SMBs).

D-Link’s DSR Unified Services Router family boasts a broad set of standards-based, business-class security features for services gateways providing SMBs with a safe networking environment. Enabled by TeamF1 technology, these routers include support for concurrent multiple IPsec and SSL VPN tunnels for secure remote access; an ultra-high-performance and robust stateful packet inspection firewall for powerful perimeter security; and an intrusion prevention system (IPS) for real-time filtering of malicious content.

“Today’s SMB market demands enterprise-grade features for secure business networking coupled with ease-of-use that does not require a large IT organization,” said ML Jean, Senior Director of Switch and Security Product Division at D-Link. “TeamF1 has provided us with high-quality software for our security product with excellent support to enable a highly integrated secure networking device for this market.”

TeamF1 software equips all D-Link DSR models with multiple WAN connectivity options for country-specific ISP requirements and VLAN capabilities. These features, combined with an intuitive device management interface, offer a blend of feature-rich, user friendly devices for SMBs. Another key feature is a focus on power-saving “green” networking including sleep modes and automatic power-down based on pre-defined schedules. The wireless DSR series of devices (DSR 1000N/500N/250N) also adds the latest 802.11n standards support for fast wireless networking with easy security setup features.

“We are very proud to have our software selected by D-Link for their next-generation VPN gateway devices,” said Mukesh Lulla, president, TeamF1, Inc. “We always strive to enhance our product offerings through innovation and intensive R&D, helping OEMs offer advanced devices to their customers.”

TeamF1′s market-ready solutions help OEMs bring secure connected devices to market quickly, reducing overall development costs and risks. TeamF1′s SecureF1rst line of turnkey solutions combine various networking and security technology modules to build a unique solution for each OEM with their desired feature-set, and are available immediately for deployment on various CPU architectures and operating systems.

About D-Link:
D-Link (www.dlink.com) is the global leader in connectivity for small, medium and large enterprise business networking. The company is an award-winning designer, developer and manufacturer of networking, broadband, digital electronics, voice, data and video communications solutions for the digital home, Small Office/Home Office (SOHO), Small to Medium Business (SMB), and Workgroup to Enterprise environments.

About TeamF1:
TeamF1, Inc., a privately held corporation headquartered in Fremont, California, is a leader in high performance embedded networking and security software. TeamF1′s products enable secure networking of telecom/datacom and industrial equipment. For more information visit http://www.TeamF1.com or contact TeamF1 Public Relations at 510-505-9931.

Names mentioned are trademarks, registered trademarks or service marks of their respective companies.

News Source: TeamF1 Inc. :: This press release was issued on behalf of the news source by Send2Press® Newswire, a service of Neotrope®. View all current news at: http://Send2PressNewswire.com .

A unique feature of StegAlyzerAS is the capability to process the Windows registry to detect keys and values associated with steganography applications. A steganography application can be uninstalled and the files and folders associated with the application can be deleted; however, there may keys or values in the registry that would indicate the associated steganography application had been installed on the computer at one time.

StegAlyzerAS v3.8 features enhanced Windows registry scanning capability that substantially decreased the time required to scan an offline Windows registry.

Bart Guerreri, Founder, Chairman, and CEO of Backbone Security, said “We are sensitive to the time it takes forensics examiners to process the ever growing amount of digital storage media. Accordingly, we are very pleased to offer a new version of StegAlyzerAS that features a significant reduction in the time required to scan a Windows-based computer.”

StegAlyzerAS is a member of the StegAlyzer family of products developed in Backbone’s Steganography Analysis and Research Center (SARC). Other products in the StegAlyzer family include the Steganography Analyzer Signature Scanner (StegAlyzerSS) and Steganography Analyzer Real-Time Scanner (StegAlyzerRTS).

StegAlyzerSS detects more signatures of steganography applications than any other commercially available product and provides a unique “point-click-and-extract” interface to extract hidden information.

StegAlyzerRTS is the world’s only commercially available network security appliance capable of detecting steganography in real time in the inbound and outbound network traffic stream.

For additional information about digital steganography and the StegAlyzer family of products, please visit www.sarc-wv.com or send email to sarc@backbonesecurity.com.

About the SARC:
The SARC was established to create and maintain a national repository of digital steganography applications, fingerprints, and signatures that can be used during forensic examination of seized digital storage media or when monitoring network traffic for malicious insider behavior. The Steganography Application Fingerprint Database (SAFDB) is the world’s largest database exclusive to digital steganography applications.

About Backbone Security:
In addition to being the leading provider of digital steganalysis tools, Backbone is a Payment Card Industry Data Security Standard (PCI-DSS) Approved Scanning Vendor (ASV) that conducts automated PCI-DSS compliance assessments with their industry leading One-Stop PCI Scan service. Backbone also provides real-time intrusion monitoring, vulnerability assessment, penetration testing, and business continuity and disaster recovery planning services. More information: www.backbonesecurity.com .

Contact: Jim Wingate, Director, SARC and Vice President, Backbone Security
Voice: (304) 333-7272 or (877) 560-7272, Fax: (304) 366-9163, or E-Mail: jwingate@backbonesecurity.com.

News Source: Backbone Security :: This press release was issued on behalf of the news source by Send2Press® Newswire, a service of Neotrope®. View all current news at: http://Send2PressNewswire.com .

Private lines are leased point-to-point circuits, which are used for a variety of applications including connecting enterprise locations and backhauling cell towers to mobile switching centers. The new study, “Private Line and Wavelength Services, 2011-2016,” provides an in-depth analysis of the US market, including a study of the transition from frame relay/ATM networking to IP networks and the uplift driven by new video and data applications. Private line revenues will increasingly be driven by data-based cloud computing and the demand for apps.

“The insatiable demand for data has kept the private line market relatively steady over the past five years and we expect this trend to continue,” says Insight Research Director Fran Caulfield. “The need to backhaul data-intensive 4G wireless services and increased local bandwidth for wireline data and video services will sustain the private line segment for the foreseeable future,” Caulfield concluded.

“Private Line and Wavelength Services, 2011-2016″ evaluates the total private line market and segments it by local and long distance private line service revenue, wholesale and retail private line revenue, revenue by type of carrier, revenue by T1, T3 or OC-n circuit class, as well as the number of T1, T3, and OC-n private lines sold. Estimates of wavelength revenues are also provided.

A free report excerpt, table of contents, and ordering information is available online at http://www.insight-corp.com/reports/pl11.asp . The full, 186-page report is available immediately for $4,695 (hard copy). Adobe Acrobat (PDF) report licenses are also offered. Visit our website or call (973) 541-9600 for details.

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News Source: Insight Research Corporation :: This press release was issued on behalf of the news source by Send2Press® Newswire, a service of Neotrope®. View all current news at: http://Send2PressNewswire.com .